FAQ
About Exhibit
［Q］How much does it cost to exhibit?
［A］It varies depending on the booth size and exhibit products. Please check the following for your reference. If you would like to know the cost estimation, please feel free to contact us.
a. Raw Space Booking
b. Display Cost (Construction fee, furniture, etc.)
c. Other Expenses (Printing catalog, promotional goods, etc.)
TEL：+81-3-6739-4104
E-mail：itweek-spring.jp@rxglobal.com
［Q］Can I choose a booth location?
［A］It varies depending on the booth size and exhibit products. If you would like to know the available booth locations, please feel free to contact us.
TEL：+81-3-6739-4104
E-mail：itweek-spring.jp@rxglobal.com
［Q］When is the deadline for submitting the application form?
［A］There is no specific deadline for the submission. Please be informed that the booth will be booked on a first-come-first-served basis and when reached its capacity, we will close the application process accordingly.
［Q］How can I receive exhibiting information and application?
［A］Request for exhibiting information via online form or contact Show Management. Show Management will send you exhibiting information materials.
［Q］Is there any packaged display plans?
［A］There are several Rental Display packages for exhibitors. All the packages include basic furniture, electrical service, etc. as well as booth construction/removal fee. For detailed information, please contact Show Management.
TEL：+81-3-6739-4104
E-mail：itweek-spring.jp@rxglobal.com
［Q］Can I distribute leaflets at the show venue?
［A］Yes, but please do not distribute them outside your booth area.
About Visit
About Visitor Ticket
［Q］How can I apply for the visitor ticket?
［A］To apply for the visitor ticket, click here and complete the form.
［Q］How much is the admission fee for the show?
［A］Admission is free of charge with the visitor ticket. (To apply for the visitor ticket, click here.)
* JPY 5,000/person will be charged without a ticket.
［Q］Can I enter concurrent shows as well?
［A］You can enter concurrent shows with one visitor ticket.
［Q］Is the admission badge valid during the exhibition period?
［A］Yes. Once you complete the registration procedures and receive your admission badge on-site, you are free to leave and re-enter the venue during the 3-day exhibition period.
［Q］Can I enter the show without a visitor ticket?
［A］No. All visitors need an invitation ticket to enter the show. To apply for the visitor ticket, click here and complete the form.
About Visit / Admission
［Q］Can I visit the show with children?
［A］Admission for persons under 18 years of age:
-Persons under 18 years of age must be accompanied by a parent or guardian (aged 18 or over).
-Registration is only valid for persons aged 18 and over. Please register the information for only accompanying adult on this form.
-Please contact Show Management in advance if you intend to bring more than five persons under 18 years of age.
［Q］How can I find out more about the exhibitors & exhibits?
［A］Please check “Exhibitor Directory” & “Products Directory”.
［Q］How do I get the Floor Map before the show?
［A］The Floor Map will be available in about one or two weeks prior to the show. Once the Floor Map is available, it will be up on the website.
［Q］Can I take pictures at the venue?
［A］Recording and photography are strictly prohibited at exhibition halls and conference rooms except for authorized press personnel. To request a press badge, please complete the press registration from here.
［Q］How can I get a press badge?
［A］Please check the "PRESS" page.
［Q］Is a Visa necessary to enter Japan?
［A］A visa is necessary in order to enter Japan varies by your nationality. For details, please refer to the "Guide to Japanese Visas" on the website of The Ministry of Foreign Affairs of Japan.
For particular details, please contact your nearest Japanese diplomatic mission directly. Please note that Show Management does not support visitors with VISA.
［Q］How can I apply for the Conference?
［A］”Conference" page is only available in Japanese.
［Q］How can I cancel my application for the Conference?
［A］Cancellation or change of charged sessions will not be accepted after completing the application. If the applicant is not able to attend, please have another personnel attend instead.
About Press
［Q］ I / My team would like to visit the show for coverage. Where and how can I register as a press visitor?
［A］Request for exhibiting information via online form or contact Show Management. Show Management will send you exhibiting information materials.
［Q］ I am interested in interviewing the show organiser for my article. How can I arrange a meeting?
［A］Please contact us.
TEL：+81-3-6739-4104
E-mail：visitor-eng.it.jp@rxglobal.com
［Q］ Does Show Management provide VISA support for press visitors?
［A］Show Management does not support VISAs for press visitors. Please refer to the "Guide to Japanese Visas" on the website of The Ministry of Foreign Affairs of Japan . Please note that the necessity of a visa varies by nationality of the visitors. For particular details, please contact your nearest Japanese diplomatic mission directly.
［Q］ Will I need to register at the press room on each of the show dates?
［A］ Once you have registered at the press room and received your press badge, you will be granted access to all the exhibitions and events for the full show duration.
［Q］ I have already registered via the online "Press Registration" form but would like to make some changes to the submitted information. How can I make the relevant changes?
［A］Please contact us and clearly state the information you would like to change.
TEL：+81-3-6739-4104
E-mail：visitor-eng.it.jp@rxglobal.com
［Q］ I would like to take some photographs and film the show, will I need to register for this seperately?
【A】 Upon on-site registration at the press room, please collect an arm band from the receptionist and wear it at all time when carrying out any photography or filming. If you would like to take a bird's eye view photo or video of the show ground, please contact the PR representatives of the show in advance.
［Q］ Can I set up/hand out our magazines/newspapers at the show?
［A］Please contact us.
TEL：+81-3-6739-4104
E-mail：visitor-eng.it.jp@rxglobal.com
［Q］ How can I recieve the show's additional data?
［A］For additional information or inquiries, please contact the PR representatives of the show.
TEL：+81-3-6739-4104
E-mail：：visitor-eng.it.jp@rxglobal.com
［Q］ Is there free Wi-Fi available at the show?
［A］ Free Wi-Fi will be available at the press room and at the overseas lounge. Please ask for the ID and Password at the press room.
［Q］ I would like to become a media partner of the show. How can I proceed?
［A］Please contact us.
TEL：+81-3-6739-4104
E-mail：visitor-eng.it.jp@rxglobal.com
About Facilities and Services / Other
［Q］Are copy/fax machines available at the venue?
［A］Copy/fax machines are available at the Business Center. Visit the venue website to find its location.
［Q］Is there a smoking area?
［A］Please visit the venue website for details.
［Q］Where can I store my luggage?
［A］Please visit the venue website for details.
［Q］Is there any restaurants at the venue?
［A］There are several restaurants at Tokyo Big Sight, Japan. Please visit the venue website for details.